Terms of Service

Version: January 2025

§ 1 Scope

These General Terms and Conditions (GTC) apply to all contracts for the use of the Fahrly software and related services within the Fahrly group.

Depending on the contractual relationship, the provider under these GTC is either Fahrly Solutions LLC, Dover, Delaware, USA, or Fahrly OÜ, Estonia (jointly "Fahrly").

These GTC apply irrespective of which of the above entities the customer has contracted with.

Fahrly addresses business customers only (B2B).

§ 2 Conclusion of contract

The contract is concluded via:

  • Your registration on our platform (offer)
  • Our confirmation by email or in the app (acceptance)
  • Activation of the customer account

By registering, you confirm that you are authorised to act on behalf of your company.

§ 3 Scope of services

Fahrly offers, among other things, the following services:

  • Fahrly GO: message routing, push routes, digital timesheets, expense capture, community rating
  • Fahrly Fleet: digital onboarding, e-signatures, AI-assisted document processing, communication with authorities, maintenance reminders

The exact scope of services results from the product version booked.

§ 4 Pricing and payment terms

  • Self Driver (single driver): 30 € / month
  • Fleets (companies): 50 € / month
  • All prices are net.
  • For EU customers with a valid VAT ID, reverse charge (0 % VAT) applies.
  • Billing is monthly in advance.
  • Accepted payment methods: SEPA direct debit, credit card, bank transfer.
  • In case of default, access may be suspended.

§ 5 Free trial

  • 2 days of full free access
  • No payment details required
  • Automatic end after 2 days
  • Optional transition to a paid subscription

§ 6 Term and termination

  • No minimum contract term
  • Monthly cancellable with 30 days' notice to the end of the month
  • Termination requires written form by email to info@fahrly.de
  • On request we provide a data export before the end of the contract

Important: Merely not using the software does not constitute termination. The contract remains in force and the monthly fees continue to be invoiced until a proper written termination by email to info@fahrly.de has been received.

§ 7 Data protection and security

Fahrly processes data exclusively in accordance with the GDPR.

Main measures:

  • Hosting on EU servers
  • SSL encryption
  • Access only for authorised staff
  • Regular security updates

Details in our Privacy Policy.

§ 8 Availability and support

  • Target availability: 99.9 % annual average
  • Support: Mon–Fri, 9 am–6 pm via WhatsApp
  • Priority support for Fleet customers
  • Maintenance work is announced in advance

§ 9 Liability

Fahrly is liable without limitation for:

  • Intent and gross negligence
  • Injury to life, body, or health
  • Breach of essential contractual duties

Otherwise, liability is limited to foreseeable damage typical of this type of contract.

There is no liability for lost profits.

§ 10 Changes to the GTC

Fahrly may adjust these GTC.

Changes are communicated at least 4 weeks before they take effect.

If you do not object within this period, the new GTC are considered accepted.

§ 11 Governing law & jurisdiction

The law of the State of Delaware, USA applies.

For B2B customers, exclusive place of jurisdiction is Delaware, USA.

Mandatory EU consumer protection provisions do not apply, as Fahrly serves B2B only.

§ 12 Contact

Fahrly Solutions LLC 1111b South Governors Avenue, STE 40935 Dover, DE 19904, United States

  • Email: support@fahrly.de
  • WhatsApp: +49 171 841 1868
  • Web: www.fahrly.de